Marketing Policy and Associated Procedures

Purpose of the policy

This policy and associated procedures have been developed to guide the Auswide Trade and Technology College when undertaking marketing and advertising activities. This is to ensure that learners are provided with accurate, transparent and accessible information before enrolling in a course.

This policy and associated procedures meet the requirements of Standards 4 and 5 of the Standards for RTOs 2015, as well as the National Code of Practice for Providers of Education and Training to Overseas Students 2018, Standards 1, 2 and 8.

Marketing by education agents is addressed in the Education Agent Policy and Associated Procedures.

Policy statements

Marketing information

Information about training, assessment and support services provided by the Auswide Trade and Technology College or any third parties contracted by the Auswide Trade and Technology College enables learners to make informed decisions about enrolling into a course with the Auswide Trade and Technology College and that is relevant to their needs and takes into account their existing skills and competencies. 

This information is provided prior to commencement and is accessible in both electronic and print form.

Information provided by Auswide Trade and Technology College to prospective and current students:

  • Provides accurate, factual details ensuring full transparency regarding services offered.
  • Is sufficient to allow students to make an informed choice.
  • Distinguishes between nationally recognised training and any non-accredited training offered.
  • Includes all of the information required under the relevant standards of the Standards for RTOs 2015 and National Code 2018 as follows:
    • Legal entity and/or trading name and RTO Code, CRICOS Registered Name, Registration Number and CRICOS course code/s.
    • The code, title and currency of the Training Product or accredited course (as published on the National Register). A non-current training product will only be advertised or marketed while it remains on Auswide Trade and Technology College’s scope of registration. Any other outcomes of the course will also be provided (for example, option to apply for a licence).
    • Includes information about any third parties who are recruiting students on behalf of Auswide Trade and Technology College, and their names and contact details.
    • Outlines where Auswide Trade and Technology College is delivering training and assessment on behalf of another Registered Training Organisation or where training and assessment is being delivered on behalf of a third party and includes names and contact details of such.
    • Outlines any work-based training and associated arrangements a student is required to undertake as part of the
    • Outlines entry requirements (including English language proficiency, educational qualifications or work experience) for entry to the course.
    • Provides information on course credit (credit transfer and RPL).
    • Includes information on the duration (including holiday breaks), location and mode/s of delivery.
    • Includes information on facilities, equipment and learning resources available to students.
    • Includes information on materials and equipment that the student is expected to provide as part of their course.
    • Includes details about VET Student Loans if applicable, as well as subsidies available through government funding or any other financial support arrangements.
    • Includes links to information on the ESOS framework.
    • Outlines any other information relevant to the registered provider, its courses or outcomes associated with those courses.
    • Includes relevant cost information including all tuition and non-tuition fees, payment terms and conditions and the potential for fees to change over the duration of a course. Information is also included as relevant on any debts that may be occurred such as under the VET Student Loans scheme, or any loss of entitlement from the student undertaking the course (such as loss of entitlement for further government funded programs or student loan schemes as relevant) and refunds information.
    • Outlines the grounds on which a student’s enrolment may be deferred, suspended or cancelled.

The Nationally Recognised Training logo is used in accordance with its Conditions of Use outlined in Schedule 4 of the SRTOs 2015.

Auswide Trade and Technology College only advertises or markets that a training product it delivers will enable learners to obtain a licensed or regulated outcome where this has been confirmed by the industry regulator in the jurisdiction in which it is being advertised.

A Marketing Consent form is used to seek consent from any individual or organisation that is referred to in Auswide Trade and Technology College marketing, promotions and advertising material.

Auswide Trade and Technology College or any associated third party will not:

  • guarantee that a student will successfully complete a course and will be issued with a qualification or statement of attainment
  • state that a course can be completed such that it will not meet the requirements of Clauses 1.1 and 1.2
  • guarantee a successful education assessment outcome
  • guarantee any employment outcome arising from the completion of the training product.
  • claim to secure any migration outcomes based on completing a course with Auswide Trade and Technology College
  • claim that a student will be eligible for any license or accreditation unless the license outcome is guaranteed by the issuer of the license or accreditation
  • give any other false or misleading information or advice in relation to itself, its course or outcomes associated with the course
  • knowingly recruit or seek to enrol an international student before they have completed six months of their principal course of study.

Students will be provided with information on the ESOS Framework and links to official Australian Government material in the International Student Handbook.

Auswide Trade and Technology College will publish a list of education agents on its website, including names and contact details.

All Course Brochures are developed according to information from Auswide Trade and Technology College training and assessment strategies. Marketing information will not in any way advise that the training can be completed in any other way than as described in each training and assessment strategy.

The obligations of Auswide Trade and Technology College, including that Auswide Trade and Technology College is responsible for the quality of training and assessment in accordance with the SRTOs 2015 and for the issuance of AQF certification documentation are fully described in the Student Handbook. The Handbook also includes information about accommodation and indicative costs of living in Australia. 

Auswide Trade and Technology College will abide by all marketing, promotion and advertising requirements under the Australian Consumer Law.